Return & Refund Policy

Eligibility Window

Returns are accepted within 30 days of delivery for most items. If an item arrives damaged or defective, please contact us within 7 days of delivery so we can quickly assist.

Item Condition Expectations

Returned items must be in their original condition, with all accessories, manuals, and packaging. Products should be clean, intact, and free from signs of heavy use or alterations.

Non-Returnable Situations

• Items damaged by misuse, accident, or unauthorized modification.
• Opened software, digital downloads, or activation codes.
• Products missing essential parts, accessories, or original packaging.

Refund Review & Approval

Once your return is received, our team inspects it to confirm eligibility. We will email you with the approval or any additional information needed. Approved refunds are issued to the original payment method.

Refund Timing

Refunds are processed within 5–7 business days after approval. Your bank or card provider may take additional time to post the credit.

Exchanges

If you need a different item or replacement, please contact us first. Exchanges are handled based on product availability. In many cases, we will process a refund and help you place a new order to ensure accuracy.